{
  "schema_version": "0.1",
  "vendor": "BambooHR",
  "slug": "bamboohr",
  "category": "HR software",
  "claimed": false,
  "status": "Unclaimed · built only from public sources",
  "description": "HR software (HRIS) for small and mid-market organizations: HR data, hiring and onboarding, performance, with payroll, benefits and time tracking as add-ons.",
  "identity": "Company: Bamboo HR LLC · bamboohr.com",
  "profile_url": "https://softwareapplications.com/hr/bamboohr/",
  "profile_last_refreshed": "2026-11-11",
  "next_check": "2026-11-18",
  "label_definitions": {
    "verified": "Tested by SoftwareApplications.com, or confirmed by an auditor, registry or named customer.",
    "public_source": "Read from the cited public page on the checked date.",
    "vendor_stated": "The vendor said so in writing. Not independently checked yet.",
    "not_found": "We looked and could not find it. Not the same as \"no\"."
  },
  "official_links": [
    {
      "label": "Website",
      "url": "https://www.bamboohr.com/"
    },
    {
      "label": "Pricing",
      "url": "https://www.bamboohr.com/pricing/"
    },
    {
      "label": "Trust center",
      "url": "https://trust.bamboohr.com"
    },
    {
      "label": "Security",
      "url": "https://www.bamboohr.com/legal/security"
    },
    {
      "label": "API docs",
      "url": "https://documentation.bamboohr.com/docs/getting-started"
    },
    {
      "label": "Info for AI",
      "url": "https://www.bamboohr.com/ai-information"
    }
  ],
  "facts": [
    {
      "group": "Pricing and plans",
      "field": "Pricing",
      "status": "found",
      "value": "Core $10 · Pro $17 · Elite $25 per employee/month (headline). The page FAQ lists Core $10.25 and Pro $17.50.",
      "label": "public_source",
      "source_type": "Pricing page",
      "source": "https://www.bamboohr.com/pricing/",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Pricing and plans",
      "field": "25 employees or fewer",
      "status": "found",
      "value": "Flat monthly rate: Core $250 · Pro $425 · Elite $650",
      "label": "public_source",
      "source_type": "Pricing page FAQ",
      "source": "https://www.bamboohr.com/pricing/",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Pricing and plans",
      "field": "Gated to higher tiers",
      "status": "found",
      "value": "Performance management on Pro and up · Compensation management on Elite only",
      "label": "public_source",
      "source_type": "Pricing page",
      "source": "https://www.bamboohr.com/pricing/",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Pricing and plans",
      "field": "Add-ons",
      "status": "found",
      "value": "Payroll and benefits administration (US employees only), time and attendance, global employment",
      "label": "public_source",
      "source_type": "Pricing page",
      "source": "https://www.bamboohr.com/pricing/",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Pricing and plans",
      "field": "Contract",
      "status": "found",
      "value": "Month-to-month or extended terms; no annual contract required",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Pricing and plans",
      "field": "Free trial",
      "status": "not_found",
      "note": "Not mentioned on pricing page",
      "where_we_looked": "Pricing page",
      "checked": "2026-11-11"
    },
    {
      "group": "Fit",
      "field": "Best for",
      "status": "found",
      "value": "Growing small and mid-market organizations, up to roughly 1,000 employees, primarily US-based",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Fit",
      "field": "Not a fit if",
      "status": "found",
      "value": "Large, complex global enterprise; want to fully outsource HR or payroll (it is not a PEO); need only a single point tool; need a permanently free tool",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Fit",
      "field": "Scale",
      "status": "found",
      "value": "More than 30,000 organizations, about 190 countries (vendor figure)",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Ownership and leadership",
      "field": "Ownership",
      "status": "found",
      "value": "Private; describes itself as profitable and independent",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Ownership and leadership",
      "field": "Total funding",
      "status": "not_found",
      "note": "Not confirmed: third-party sources disagree",
      "where_we_looked": "Checked PitchBook, CB Insights and press",
      "checked": "2026-11-11"
    },
    {
      "group": "Ownership and leadership",
      "field": "CEO",
      "status": "found",
      "value": "Brad Rencher, CEO since October 2019 · LinkedIn",
      "label": "public_source",
      "source_type": "Company press release",
      "source": "https://www.bamboohr.com/press-release/bamboohr-appoints-new-ceo",
      "checked": "2026-11-11",
      "next_check": "2026-11-18",
      "link": "https://www.linkedin.com/in/bradleyrencher/"
    },
    {
      "group": "Ownership and leadership",
      "field": "Founded",
      "status": "found",
      "value": "2008, by Ben Peterson and Ryan Sanders",
      "label": "public_source",
      "source_type": "About page",
      "source": "https://www.bamboohr.com/about-bamboohr/",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "AI and data handling",
      "field": "Trains AI on customer data",
      "status": "found",
      "value": "Conditional: not used to train or fine-tune third-party models for BambooHR's own independent use, except where the customer authorizes it or it is needed to provide the service. May be used to improve BambooHR's own services under contract.",
      "label": "public_source",
      "source_type": "AI principles page",
      "source": "https://bamboohr.com/about-bamboohr/ai-principles",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "AI and data handling",
      "field": "AI terms",
      "status": "found",
      "value": "AI use is governed by a separate AI addendum to the terms of service",
      "label": "public_source",
      "source_type": "AI addendum",
      "source": "https://www.bamboohr.com/legal/bamboohr-artificial-intelligence-addendum",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "AI and data handling",
      "field": "Data hosting",
      "status": "found",
      "value": "United States, Canada or Ireland, depending on customer location and law",
      "label": "public_source",
      "source_type": "Security page",
      "source": "https://www.bamboohr.com/legal/security",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "AI and data handling",
      "field": "AI subprocessors",
      "status": "not_found",
      "note": "Full list on subcontractors page; not reviewed yet",
      "where_we_looked": "AI principles page",
      "checked": "2026-11-11"
    },
    {
      "group": "Agent readiness",
      "field": "API",
      "status": "found",
      "value": "REST API",
      "label": "public_source",
      "source_type": "API docs",
      "source": "https://documentation.bamboohr.com/docs/getting-started",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Agent readiness",
      "field": "Authentication",
      "status": "found",
      "value": "OAuth (client ID and secret) or per-user API key",
      "label": "public_source",
      "source_type": "API docs",
      "source": "https://documentation.bamboohr.com/docs/getting-started",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Agent readiness",
      "field": "Webhooks",
      "status": "found",
      "value": "Global and permissioned webhooks",
      "label": "public_source",
      "source_type": "API docs",
      "source": "https://documentation.bamboohr.com/docs/webhooks",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Agent readiness",
      "field": "SDKs",
      "status": "found",
      "value": "Official SDKs page in API docs",
      "label": "public_source",
      "source_type": "API docs",
      "source": "https://documentation.bamboohr.com/docs/sdks",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Agent readiness",
      "field": "MCP server",
      "status": "found",
      "value": "MCP server documented under BambooHR and AI",
      "label": "public_source",
      "source_type": "API docs",
      "source": "https://documentation.bamboohr.com/docs/mcp-server",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Agent readiness",
      "field": "Rate limits",
      "status": "not_found",
      "note": "Not stated on getting-started page",
      "where_we_looked": "API docs",
      "checked": "2026-11-11"
    },
    {
      "group": "Reliability and integrations",
      "field": "Integrations",
      "status": "found",
      "value": "175+ through the BambooHR Marketplace",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Reliability and integrations",
      "field": "Status page",
      "status": "not_found",
      "note": "No status page linked from security page",
      "where_we_looked": "Security page",
      "checked": "2026-11-11"
    },
    {
      "group": "Reliability and integrations",
      "field": "Uptime",
      "status": "not_found",
      "note": "Not published",
      "where_we_looked": "Security page",
      "checked": "2026-11-11"
    },
    {
      "group": "Reliability and integrations",
      "field": "Support",
      "status": "found",
      "value": "Chat, email and phone, weekdays. The page lists two different hour ranges.",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Security and compliance",
      "field": "SOC reports",
      "status": "found",
      "value": "Annual third-party SOC 1 and SOC 2 Type II audits; report available through the trust center",
      "label": "public_source",
      "source_type": "Security page",
      "source": "https://www.bamboohr.com/legal/security",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Security and compliance",
      "field": "ISO 27001",
      "status": "not_found",
      "note": "Not claimed on security page",
      "where_we_looked": "Security page",
      "checked": "2026-11-11"
    },
    {
      "group": "Security and compliance",
      "field": "SSO",
      "status": "found",
      "value": "SAML 2.0 SSO, with providers including Okta, Microsoft Entra ID and Google Workspace",
      "label": "public_source",
      "source_type": "BambooHR information page",
      "source": "https://www.bamboohr.com/ai-information",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Security and compliance",
      "field": "Testing",
      "status": "found",
      "value": "Third-party penetration test · active bug bounty program",
      "label": "public_source",
      "source_type": "Security page",
      "source": "https://www.bamboohr.com/legal/security",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    },
    {
      "group": "Security and compliance",
      "field": "Privacy frameworks",
      "status": "found",
      "value": "PCI DSS and EU-U.S., UK and Swiss Data Privacy Frameworks",
      "label": "public_source",
      "source_type": "Bamboo AI product update",
      "source": "https://www.bamboohr.com/product-updates/bamboo-ai",
      "checked": "2026-11-11",
      "next_check": "2026-11-18"
    }
  ],
  "counts": {
    "found": 25,
    "not_found": 7
  },
  "named_customers": [
    {
      "name": "Rycon Construction",
      "segment": "Construction",
      "size": "351 to 1,000 employees",
      "label": "public_source",
      "source": "https://www.bamboohr.com/ai-information"
    },
    {
      "name": "KIPP Nashville Public Schools",
      "segment": "Education",
      "size": "351 to 1,000 employees",
      "label": "public_source",
      "source": "https://www.bamboohr.com/ai-information"
    },
    {
      "name": "AAPC",
      "segment": "Professional association",
      "size": "351 to 500 employees",
      "label": "public_source",
      "source": "https://www.bamboohr.com/customers/aapc"
    },
    {
      "name": "Civtec",
      "segment": "Infrastructure and utilities, New Zealand",
      "size": "101 to 350 employees",
      "label": "public_source",
      "source": "https://www.bamboohr.com/customers/assets/civtec.pdf"
    }
  ],
  "verified_customer_outcomes": [],
  "documented_limitations": [
    {
      "text": "Native payroll and benefits administration are for US employees only",
      "label": "public_source",
      "source": "https://www.bamboohr.com/pricing/"
    },
    {
      "text": "Not a PEO or outsourcing provider",
      "label": "public_source",
      "source": "https://www.bamboohr.com/ai-information"
    },
    {
      "text": "Optimized for up to roughly 1,000 employees, not the largest enterprises",
      "label": "public_source",
      "source": "https://www.bamboohr.com/ai-information"
    }
  ],
  "comparison": {
    "cols": [
      "BambooHR",
      "HiBob"
    ],
    "rows": [
      {
        "k": "Published pricing",
        "cells": [
          [
            "Yes, from $10 per employee/month",
            "pub"
          ],
          [
            "No",
            "pub"
          ]
        ]
      },
      {
        "k": "SOC 2 Type II",
        "cells": [
          [
            "Yes",
            "pub"
          ],
          [
            "Yes",
            "pub"
          ]
        ]
      },
      {
        "k": "ISO 27001",
        "cells": [
          [
            "Not claimed",
            null
          ],
          [
            "Yes",
            "pub"
          ]
        ]
      },
      {
        "k": "Trains AI on customer data",
        "cells": [
          [
            "Conditional (see AI section)",
            "pub"
          ],
          [
            "No",
            "pub"
          ]
        ]
      },
      {
        "k": "Official MCP server",
        "cells": [
          [
            "Listed in docs",
            "pub"
          ],
          [
            "Yes, hosted with OAuth",
            "pub"
          ]
        ]
      }
    ],
    "note": "Order: alphabetical, always. Facts from public sources, checked Nov 11, 2026."
  },
  "change_log": [
    {
      "date": "2026-11-11",
      "change": "Profile built from public sources. Not yet claimed by BambooHR."
    }
  ],
  "corrections": "mailto:dg@softwareapplications.com",
  "ranking_policy": "No paid placement. Money never changes order, labels or evidence."
}