With the exception of ordering new office supplies now and then and replenishing the coffee supply as needed, once your business is up and running, you don’t need to go shopping any more, right?
This is correct if you want your business to stay exactly the same. But if you ever decide to add more employees, bring in new clients and increase your products and services, you’re going to have to expand.
This advice isn’t just for start-ups or solo operations either; any size of operation should be looking ahead for products or vendors that can let them do more as they grow.
On the software side, this is especially true: you may start with a basic bookkeeping program, but find that it can’t keep up with the more complex orders. Maybe database programs can offer more bells and whistles than you originally needed just to get off the ground, or security programs that can protect you and your data better.
Try these strategies for those seeking better software app solutions:
Find Something That Scales With You
It’s not always convenient to have to wait on constant updates when you’re busy. But on the other hand, it’s a good feeling to know that the app or app provider you work with is always taking steps to improve their product, whether it’s a new security patch or new features. An app that it will never provide updates is, at best, a good candidate to become stale soon, and at worst a security risk.
Make Sure It’s Legitimate
Spotting fake imitators is becoming more of a challenge for app shops and end-users. There are some clues that can distinguish real from false including poor language or grammar, if it requests financial information or passwords at unusual times, or having different developer names or company information than in past version or even other versions of the same product in the shop. Other clues are a smaller number of downloads, more ads than in past versions, or the app may take users to a different site than expected. For instance, if you’re using an Apple or Adobe app, it should take you to these sites. Generally, if it’s too good to be true, it is.
These also should be taken with a grain of salt, since it’s not hard for people to run fake positive or negative campaigns. App providers or review sites do try to weed out the obviously fake ones, but much of the burden is on the consumer. But a series of reviews can also let you know what end-users think about an app; if the company takes efforts to address problems; the loyalty of the user community (do they take steps to make their own patches? Are they invited to give input into future updates? Or are customer queries answered? Are there organized campaign against them?). As seen with food or travel review sites, some people may post negative reviews simply because they’re having a crummy day, but if you’re shopping for a reliable app, you may want to focus on the neutral ones sharing specific pros and cons.
If something goes wrong with your app, what kind of help can you get and how fast can you get it? This is important not just for IT employees and developers who can generally make the right fixes as long as they’re pointed in the right direction, but for other company employees who may even need more assistance. A quality app may provide FAQs for everything from installation to operation.